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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">kaz44</journal-id><journal-title-group><journal-title xml:lang="ru">Вестник Университета Шакарима. Серия технические науки</journal-title><trans-title-group xml:lang="en"><trans-title>Bulletin of Shakarim University. Technical Sciences</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">2788-7995</issn><issn pub-type="epub">3006-0524</issn><publisher><publisher-name>«Шәкәрім университеті» КеАҚ</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.53360/2788-7995-2024-4(16)-1</article-id><article-id custom-type="elpub" pub-id-type="custom">kaz44-1329</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>АВТОМАТИЗАЦИЯ И ИНФОРМАЦИОННЫЕ ТЕХНОЛОГИИ (ОРИГИНАЛЬНАЯ СТАТЬЯ)</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>AUTOMATION AND INFORMATION TECHNOLOGY (ORIGINAL ARTICLE)</subject></subj-group></article-categories><title-group><article-title>ПРИМЕНЕНИЕ БОТОВ СОЦИАЛЬНЫХ СЕТЕЙ ДЛЯ ПОМОЩИ РАБОТЫ УЧЕБНОЙ КАФЕДРЫ</article-title><trans-title-group xml:lang="en"><trans-title>THE USE OF SOCIAL NETWORK BOTS TO HELP THE WORK OF THE ACADEMIC DEPARTMENT</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0002-8918-527X</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Жылқыбаев</surname><given-names>Т. С.</given-names></name><name name-style="western" xml:lang="en"><surname>Zhylkybayev</surname><given-names>T. S.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Тұрсынхан Саятұлы Жылқыбаев – магистр технических наук, преподаватель кафедры «IT-технологий»</p><p>071412, Республика Казахстан, г. Семей, ул. Глинки, 20 А </p></bio><bio xml:lang="en"><p>Tursynkhan Zhylkybayev – Master of Technical Sciences, lecturer of the Department «IT technologies» </p><p>071412, Republic of Kazakhstan, Semey6 20 A Glinka Street </p></bio><email xlink:type="simple">zhitosya@mail.ru</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Мендебаева</surname><given-names>А. Д.</given-names></name><name name-style="western" xml:lang="en"><surname>Mendebayeva</surname><given-names>A. D.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Айдана Дарханқызы Мендебаева – магистр технических наук, специалист деканата  </p><p>010000, Республика Казахстан, г. Астана, проспект Мәңгілік Ел, 55/11 </p></bio><bio xml:lang="en"><p>Aidana Mendebayeva – Master of Technical Sciences, lecturer of the Department «Automatization, Information Technology and Urban Planning» </p><p>010000, Republic of Kazakhstan, Astana, Mangilik El avenue, 55/11 </p></bio><email xlink:type="simple">aid0904@mail.ru</email><xref ref-type="aff" rid="aff-2"/></contrib><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Золотов</surname><given-names>А. Д.</given-names></name><name name-style="western" xml:lang="en"><surname>Zolotov</surname><given-names>A. D.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Александр Дмитриевич Золотов – к.т.н., ассоциированный профессор кафедры «IT технологий» </p><p>071412, Республика Казахстан, г. Семей, ул. Глинки, 20 А </p></bio><bio xml:lang="en"><p>Alexandr Zolotov – Candidate of technical sciences, associate Professor of the Вepartment «IT Technologies» </p><p>071412, Republic of Kazakhstan, Semey6 20 A Glinka Street </p></bio><email xlink:type="simple">azol64@mail.ru</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Дворцевой</surname><given-names>А. И.</given-names></name><name name-style="western" xml:lang="en"><surname>Dvortsevoy</surname><given-names>A. I.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Александр Игоревич Дворцевой – доцент кафедры тепловых электрических станций </p><p>630073, Россия, г. Новосибирск, проспект К. Маркса, 20 Маркса </p></bio><bio xml:lang="en"><p>Alexander Dvortsevoy – Docent of Thermal Power Plants Department </p><p>630073, Russia, Novosibirsk, 20 Prospekt K. Marksa </p></bio><email xlink:type="simple">zhitosya@mail.ru</email><xref ref-type="aff" rid="aff-3"/></contrib><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Кожахметова</surname><given-names>Д. О.</given-names></name><name name-style="western" xml:lang="en"><surname>Kozhakhmetova</surname><given-names>D. O.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Динара Ошановна Кожахметова – PhD, декан «Высшая школа искусственного интеллекта и строительства» </p><p>071412, Республика Казахстан, г. Семей, ул. Глинки, 20 А </p></bio><bio xml:lang="en"><p>Dinara Kozhakhmetova – PhD, dean of the «Graduate school artificial intelligence and construction» </p><p>071412, Republic of Kazakhstan, Semey6 20 A Glinka Street </p></bio><email xlink:type="simple">dinara_kozhahmetova@mail.ru</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru">Университет имени Шакарима города Семей<country>Казахстан</country></aff><aff xml:lang="en">Shakarim University of Semey<country>Kazakhstan</country></aff></aff-alternatives><aff-alternatives id="aff-2"><aff xml:lang="ru">Astana IT University<country>Казахстан</country></aff><aff xml:lang="en">Astana IT University<country>Kazakhstan</country></aff></aff-alternatives><aff-alternatives id="aff-3"><aff xml:lang="ru">Новосибирский государственный технический университет<country>Россия</country></aff><aff xml:lang="en">Novosibirsk State Technical University<country>Russian Federation</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2024</year></pub-date><pub-date pub-type="epub"><day>27</day><month>12</month><year>2024</year></pub-date><volume>1</volume><issue>4(16)</issue><fpage>5</fpage><lpage>10</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Жылқыбаев Т.С., Мендебаева А.Д., Золотов А.Д., Дворцевой А.И., Кожахметова Д.О., 2025</copyright-statement><copyright-year>2025</copyright-year><copyright-holder xml:lang="ru">Жылқыбаев Т.С., Мендебаева А.Д., Золотов А.Д., Дворцевой А.И., Кожахметова Д.О.</copyright-holder><copyright-holder xml:lang="en">Zhylkybayev T.S., Mendebayeva A.D., Zolotov A.D., Dvortsevoy A.I., Kozhakhmetova D.O.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://tech.vestnik.shakarim.kz/jour/article/view/1329">https://tech.vestnik.shakarim.kz/jour/article/view/1329</self-uri><abstract><p>В статье рассматриваются причины применения ботов социальных сетей в деятельности учебной кафедры и способ их создания на примере бота для Telegram. Для создания бота применяется язык программирования Python и библиотека telebot. В статье показан способ получения бесплатного токена с помощью BotFather, для Telegram-бота.Рассматриваются основные команды синтаксиса библиотеки telebot, которая представляет удобные инструменты для создания и управления функционалом работы Telegramбота, включая передачу обычных сообщений-ответов в формате текста, сообщений-ответов в формате видео или рисунков. Использование данных команд и функций позволит организовать работу бота. Использование данных команд позволяет организовать эффективное взаимодействие между ботом и пользователем.Боты позволят обучающимся быстро получать ответы на частозадаваемые вопросы. Применение ботов учебных кафедр позволит также абитурентам узнать информацию о необходимой специальности. Кроме того, использование таких ботов может значительно упростить связь между руководством школы и ответственными за профориентационную работу ВУЗ-а, что делает их важным инструментом в образовательной сфере. Вышесказонное показывает, что боты являются важным инструментом в образовательной сфере, способствующие повышению качества обслуживания и информирования.</p></abstract><trans-abstract xml:lang="en"><p>The article discusses the reasons for the use of social network bots in the activities of the academic department and the method of their creation on the example of a bot for Telegram. The Python programming language and telebot library are used to create the bot. The article shows the method of obtaining a free token with the help of BotFather, for Telegram-bot.The basic syntax commands of the telebot library are considered. The library provides convenient tools for creating and managing Telegram-bot functionality, including transmission of ordinary messages-responses in text format, messages-responses in video or picture format. Using these commands and functions will allow you to organise the bot's work. The use of these commands and features will allow you to organise effective interaction between the bot and the user.Bots will allow students to quickly get answers to frequently asked questions. The use of bots of academic departments will also allow applicants to find out information about the required speciality. In addition, the use of such bots can greatly simplify communication between the school administration and those responsible for career guidance work of the university, which makes them an important tool in the educational sphere. The above shows that bots are an important tool in the educational sphere, contributing to the improvement of the quality of service and information.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>Телеграм</kwd><kwd>бот</kwd><kwd>Python</kwd><kwd>библиотека</kwd><kwd>ВУЗ</kwd><kwd>учебная кафедра</kwd></kwd-group><kwd-group xml:lang="en"><kwd>Telegram</kwd><kwd>bot</kwd><kwd>Python</kwd><kwd>library</kwd><kwd>university</kwd><kwd>educational department</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Media potreblenie v Kazahstane v 2020 godu: internet i soc seti pobezhdayut [Elektronnyj resurs]. 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